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Preferred Family Healthcare Domestic Violence Advocate in Troy, Missouri

We're a Good Family to Know:

Preferred Family Healthcare (PFH) is a community-based healthcare organization that offers a full array of integrated services, serving more than 100,000 individuals each year in nearly 100 locations throughout Missouri, Oklahoma, Kansas and Illinois.

Our greatest reward has been the opportunity to serve families and communities in need for the past 40 years. At PFH, our future is brighter than ever! With changes in leadership, focused priorities and strong core values, PFH remains a “Good Family to Know!”

Your role at PFH:

As a Domestic Violence Advocate you will be responsible for direct and supportive care to survivors in shelter or outreach; providing monitoring, crisis intervention, supervision, safety and facilitation of educational/ support groups. You will:

  • Facilitate Psycho-educational groups and classes as needed.

  • Answer 24 hour hotline and provide crisis support and advocacy as needed. Record calls in Phone Log book.

  • Chart all pertinent information including client interactions and document any noted progress toward achieving goals.

  • Conduct telephone intakes for women seeking shelter or resources and willing to enter our program.

  • Coordinate transportation and hotel services for victims when needed.

  • Ensure facilities are ready for new residents.

  • Complete necessary documentation for clients including assessments, consent forms, etc.

  • Provide crisis intervention support to clients

  • More!

We think you'd be great for this role if you have:

  • Graduate of an accredited college or university with a Bachelor's degree in social work, counseling, psychology, psychiatric nursing, or a closely related field; OR

  • High School education AND two (2) years responsible employment history.

  • Completion of internal DV training

  • Demonstrated ability to operate a computer and use Microsoft Office applications.

You'll love being a part of our family because:

Our associates are our most valuable asset! We understand the role their satisfaction plays in the quality of services they provide. Through encouragement, our associates are empowered to optimize their strengths through ongoing training to ensure they are equipped and feel competent to serve our clients.

Our eligible associates enjoy some of the following PFH Perks:

  • Comprehensive medical, dental, vision, life insurance and disability plan options

  • Competitive 401(k) Retirement Savings Plan – up to 5% match!

  • Company paid basic life insurance

  • Paid Time Off Program for vacation, holiday and sick time

  • Emergency Medical Leave Program

  • Flexible Spending Accounts – healthcare and dependent child-care

  • Health & Wellness Program

  • Employee Assistance Program (EAP)

  • Employee Discount Program

  • Mileage Reimbursement

  • License/Certification Reimbursement

Our human resources team wants to let you know what's required:

Employment is conditional upon the receipt of appropriate background checks. Upon offer of employment, you must grant permission for Preferred Family Healthcare to verify accuracy, legitimacy, and results in regards to the following conditions of employment:

  • Background check that includes criminal history and abuse/ neglect.

  • Motor vehicle driving record check.

  • Education and license/certification verification (if applicable).

  • Employment and/or personal reference checks.

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