MedData Patient Advocate Field Representative (Home Visits Required) in Town and Country, Missouri
MedData has an excellent career opportunity available as a Field Representative to work in the St Louis, MO area.
The schedule for this Full Time role is Monday through Friday 8 AM to 5 PM.
The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses by working as the liaison between the patient in need, the hospital facility and government agencies.
This position will require local travel in an effort to work with patients in their homes as well as in the community for the purpose of completing medical assiatance applications.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Meet face to face with individuals at their home, or other designated locations, who are potentially eligible for a government assistance program
Complete and gather necessary application and paperwork for the appropriate government assistance program.
Screen uninsured hospital patients in an effort to find government programs to cover medical expenses
Follow directive from multiple MedData service lines
Complete the appropriate applications and/or obtaining requested information
Timely completion of documentation in both the Client and Company systems of the field visit performed
Work all assigned accounts timely and efficiently.
Maintain a properly organized portfolio of all client cases.
Provide exceptional customer service skills at all times
Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases
Prioritize assignments as needed
QUALIFICATIONS AND REQUIREMENTS
High School Diploma or GED is required
Some college coursework is preferred but is not required
Adaptability when dealing with constantly changing processes, computer systems and government programs
Ability to work independently and manage time effectively
Experience working with state and federal programs preferred
Critical thinking skills
Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook
Effectively communicate both orally and written, to a variety of individuals
Bilingual skills (English/Spanish) are preferred
Ability to travel within assigned territory up to 75%
Reliable transportation and insurance coverage required
Effective time management
MedData believes in making a positive impact not only within our industry but also with our employees –the organization’s greatest asset. We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families.
Just some of the benefits we offer:
Paid Time Off
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to stand and walk and must occasionally lift and/or move up to 25 pounds.
The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.
This job description is to serve as a guide but no way is it to be considered a comprehensive list of tasks, duties and responsibilities that will be required by the employee.
To join our team of 2,000 employees and growing, please apply directly to this posting.
MedData is an Equal Opportunity Employer
External Company URL: www.cardonoutreach.com
Street: 12813 Flushing Meadows Drive