St. Mary's Good Samaritan System Vice President for Quality and Patient Safety in St. Louis, Missouri


General Summary: Reporting to the Chief Quality Officer, this position will serve to coordinate activities relating to quality, quality measures and quality improvement as well as patient safety and risk within and across the SSM Health System. This position will work at all environments of care including ambulatory, acute and post-acute care, and in collaboration with other patient safety, patient experience and performance improvement professionals. The person filling this position must have a passion for improving the quality of care and safety of patients cared for within the SSM Health system. This position requires someone who is collaborative, hard-working, values a team approach, dynamic in thought and action; solution oriented, analytic and committed to excellence.

Duties and Responsibilities: 1. Coordinates and oversees quality, performance improvement, patient safety and other initiatives within the SSM Health System. Directs, coordinates, and leads change to positive outcomes and improved quality performance, and accreditation successes and establishing a culture of high reliability

  1. Insures that there are processes in place to monitor, direct and measure all activities related to quality improvement and patient safety

  2. Uses information from a variety of sources to identify opportunities for improvement

  3. Works with the SSM Health Chief Quality Officer to create timelines and deliverables for workflow development, implementation, and monitoring for selected quality measures and other projects

  4. Assists SSM Health with dashboard development in support of operating mechanisms to address deficiencies and support the Board of Directors

  5. Understands and becomes familiar with databases, data and analysis performed by SSM Health

  6. Supports the Patient Safety and Quality Committee and insures collaboration and alignment throughout the different care environments including acute, post-acute, and ambulatory care

  7. Identifies and monitors quality-related accreditation requirements and ensures compliance

  8. Tracks performance relative to national benchmarks providing feedback/data to leadership and guidance toward effective performance improvement interventions

  9. Develops policies and procedures, gathers reports and organizes materials across the SSM Health System, to ensure compliance with national standards

  10. Coordinates reviews of registry reports to identify areas of opportunity, present results in appropriate forums as requested, and assist in facilitation of quality improvements as needed

  11. Serves as the primary liaison between the different service areas within the SSM Health System including regional Quality leaders

  12. Participates with Patient Safety, Employee Engagement, Patient Experience

  13. Prepares regularly scheduled or special reports for the SSM Health St. Louis, Board of Directors and Chief Executive Officer

  14. Performs other duties that may be assigned by SSM Health Leadership or as required to meet emergency needs of the department or hospital

  15. Promotes and supports professional growth and development through participation in educational programs, current literature, in-service meetings, and workshops

  16. Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation

  17. Represents SSM Health on national groups, both internal and external, to guide, lead, develop, and share best practice models of care and operation

  18. Communicates the organization vision to internal and external stakeholders

  19. Hires, performs disciplinary actions, provides employee training and development, and conducts performance assessments for assigned staff.

  20. Develops and monitors the payroll, non-payroll, and capital budgets and expenditures for assigned areas.

  21. Travel required approximately 10% of time


Training or experience in

  • Healthcare quality assurance

  • Performance improvement

  • Safety

  • Healthcare accreditation (TJC, CMS, DHHS)

  • Six Sigma and LEAN applications

Required Education

  • Bachelor’s Degree in Healthcare related field

  • Master’s Degree in public health, healthcare administration or related field

*Required Experience *

  • Minimum of seven years of clinical experience

  • At least two years experience with national quality measures

  • History of increasing responsibility and experience with senior level managerial experience over clinical staff, other office and related policy and procedure development


  • Certified Professional Healthcare Quality (CPHQ)

  • If appropriate, licensure as a medical professional or RN license in MO

Organization: SSM Health - System Office

Primary Location: Missouri-St. Louis-SSM Health - St. Louis

Work Locations: SSM Health - St. Louis (0130)

Job: Executives

Req ID: 18009451