Missouri Healthcare Jobs

Jobs.mo.gov mobile logo

Job Information

Washington University of St. Louis Insurance Billing/Collection Assistant III - Internal Medicine Business Office - 45688 in St. Louis, Missouri

Job Type/Schedule

This position is full-time and works approximately 40 hours per week.

Department Name/Job Location

This position is in the Department of Internal Medicine Business Office. This position is for the Medical School Campus.

Essential Functions


Performs advanced billing and accounts receivable activities. Works and resolves patient registration and coverage charge review edits and claim form edits. Make calls to payers and patients/guarantors verifying accuracy and completeness of registration and insurance coverage information, contacts insurance companies for eligibility verification as needed. Corrects all registration and coverage errors in order to release charges and claims.


  1. Researches and resolves patient registration and coverage charge review edits and claim form edits.
  2. Identifies and completes missing/incorrect patient registration and coverage information.
  3. Contacts guarantor/patient for accurate coverage information as needed. Corrects registration and/or coverage information.
  4. Utilizes electronic eligibility or contacts the payer by phone to verify eligibility and plan nuances.
  5. Accesses hospital registration systems to review registration and coverage information and review for accuracy and/or necessary corrections.
  6. Resubmits charges/claims and verifies all errors have been resolved and clean claim has dropped.
  7. Performs duties with adherence to timely filing deadlines and awareness of charge lag and lag time in WQs.

Other Functions

  1. Supports and acts as a resource to others in the department regarding patient registration and coverages.
  2. Acts as back-up support for pre-arrival eligibility team.

Required Qualifications

  • Equivalent of High School diploma with 3 to 5 years of previous billing or insurance experience required.
  • 2 years of college or business school preferred.

Preferred Qualifications

Working knowledge of computers, general office equipment, telephone console, medical terminology, collection techniques and communication skills that involves dealing with confidential information.

Salary Range

The hiring range for this position is $18.81 - $23.52 per hour.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. Current employees applying for a new position within the university may be subject to this requirement. The screenings will include a criminal background check and, as applicable for the position, other background checks, drug screen, employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.


This position is eligible for full-time benefits. Please click the following link to view a summary of benefits: https://wustl.box.com/s/8wkhs25yssf0775x9d6nd6vqa7obpth7.

EOE Statement

Washington University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, genetic information, disability, or protected veteran status.

Job Title: Insurance Billing/Collection Assistant III - Internal Medicine Business Office - 45688

Job ID: 45688

Location: Medical School

Full/Part Time: Full-Time

Regular/Temporary: Regular