Mercy Health (Multiple Locations) Scheduler in Springfield, Missouri
We're a Little Different Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. We don't believe in jobs at Company , we believe in careers that match the unique gifts of unique individuals; careers that not only make the most of your skills and talents, but also your heart. At Company , you'll feel our supportive community every step of your day, especially the tough ones. We're a team and love working that way. That team is expanding, and we currently have exceptional opportunities to help our communities grow. Greets, instructs, directs and schedules patients and visitors. Performs a variety of clerical duties for hospital outpatient department staff. Retrieves insurance and patient information, provides forms for tests or interoffice communications and secures signatures as needed. Enters new and established patient information into the computer. Answers incoming calls, sets appointments for patients, dispatches messages and/or calls for all employees. Monitors schedules as appropriate. In communicating with patients, families, visitors and employees, a caring, friendly, personal and professional approach is expected. Performs related duties as assigned.QUALIFICATIONS: Each career at Company represents unique members of our caring ministry's "body", working together for the health and strength of the whole. To achieve our goals, we need all the parts functioning at their best and this requires the specific qualifications that you'll bring with you: * Education: Medical office training beneficial. Education necessary to communicate effectively in written and verbal form. * Knowledge of business office procedures, medical terminology and insurance procedures beneficial. Must have computer knowledge, typing skills and knowledge of basic math. * Experience: One year experience in a clinic setting beneficial or two years in a public contact position. * Certifications: CPR certification beneficial. * Other: Skills, Knowledge, and Abilities: Skill in greeting patients and answering the telephone in a pleasant and helpful manner. Ability to read, understand and follow written and oral instruction. Ability to sort and file materials correctly by alphabetical, numerical, or color-coded systems. Must display initiative and willingness to accept additional duties in the front office area during absences and adapt to fluctuating workload. Must be able to communicate clearly and establish and maintain effective working relationships with patients, staff, and the public. Working Conditions, Mental and Physical Requirements: Must be able to sit for extended periods and lift up to 20 pounds. Physical demands are attached plus push, pull, and grip up to 30 lbs., pinch up to 10 lbs., kneel, crouch, and crawl not applicable. Equipment Used: Must be able to operate multi-line telephone, fax, copy machine, computer and calculator. We'll Support You at Work and Home Our foundations are built on dignity and respect. Modern Healthcare Magazine named us as a "top 100 places to work." We go out of our way to help people feel welcomed. We offer day-one comprehensive health, vision and dental coverage, PTO, and employer-matched retirement funds, even to part-time employees. We're proud to provide tuition reimbursement to help you grow and learn new skills. Compassion and professionalism go hand-in-hand with us, along with exceptional quality care. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We're also collaborative and are not afraid to do a little extra to deliver excellent care - that's just part of our commitment. If that sounds like a fit for you as well, we encourage you to apply..EEO/AA/Minorities/Females/Disabled/VeteransEmployer's Job# 783213Please visit job URL for more information about this opening and to view EOE statement.