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Job Information

Humana EAP Senior Counselor, Management Consultant in Springfield, Missouri


The EAP Senior Counselor, Management Consultant provides ongoing and crisis intervention focused on the emotional, social, vocational, educational, health-related, developmental, and organizational concerns that impact daily lives.

The EAP Senior Counselor, Management Consultant work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.


The EAP Senior Counselor, Management Consultant addresses a wide range of issues including problems in daily living, psychiatric crisis, and violent situations.

Requires expertise and specialized knowledge in substance abuse, domestic abuse, grief counseling, workplace problems, and management consultation.

Begins to influence department's strategy.

Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction.

Exercises considerable latitude in determining objectives and approaches to assignments.

  • EAP Management Consultation

  • Coordinating resources

  • Short term solution focused approach

  • This role is Work At Home

Required Qualifications

  • Master's level degree in Social Work, Psychology, Counseling or other applicable field

  • Applicable State licensure in field of study, licensed for independent clinical practice, (LPC, LCSW, PhD, LMFT)

  • Five to ten years or more of work experience in EAP field

  • Excellent verbal, communication, interpersonal skills

  • Must be passionate about contributing to an organization focused on continuously improving consumer experiences

  • WAH requirements: Must have the ability to provide a high speed DSL or cable modem for a home office (Satellite and Wireless Internet service is NOT allowed for this role). A minimum standard speed for optimal performance of 10x1 (10mbs download x 1mbs upload) is required.

Preferred Qualifications

  • CEAP

  • Experience providing management consultation

Additional Information

As part of our hiring process, we will be using an exciting interviewing technology provided by Montage, a third-party vendor. This technology provides our team of recruiters and hiring managers an enhanced method for decision-making.

If you are selected to move forward from your application prescreen, you will receive correspondence inviting you to participate in a pre-recorded Voice Interview and/or an SMS Text Messaging interview. If participating in a pre-recorded interview, you will respond to a set of interview questions via your phone. You should anticipate this interview to take approximately 10-15 minutes.

If participating in a SMS Text interview, you will be asked a series of questions to which you will be using your cell phone to answer the questions provided. Expect this type of interview to last anywhere from 5-10 minutes. Your recorded interview(s) via text and/or pre-recorded voice will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.

Scheduled Weekly Hours