BrightSpring Health Services CASE MANAGER in SPRINGFIELD, Missouri
Careers advisers provide guidance about career choice, employment, training and further education opportunities to client population(s).
Manages a caseload of participants and provides counseling and mentoring
Assesses participant competencies, work history, educational attainment, skills and abilities; identifies challenges to finding employment and prompts them to find solutions
Conducts regular ongoing individual meetings with participants for job search, education, job retention, and/or job readiness
Completes an individualized overview of available services and works with participant to create an employment plan for short- and long-term goals
Maintains information about area resources and employers
Ensures participant accountability and attendance; tracks and maintains employment retention goals
Provides government agencies with prompt notification that a participant has lost or reduced hours of employment
Maintains scheduled, periodic contact with participants in a variety of locations to assess job retention/advancement issues
Provides information to participants on available training and/or jobs that will lead to advancement
Assumes central responsibility for participants achieving self-sufficiency by monitoring progress throughout the program cycle, beginning with referral and continuing through retention and advancement efforts
Prepares, organizes, and maintains accurate, updated information in both electronic and paper participant files reflecting the entire history of a program participant including log of supportive services issued
Provides case management with a focus on helping customers to prepare for employment that leads to self-sufficiency
Facilitates customer access to training, education, and to employment services, as well as job-specific information; provide case management to customers at the appropriate level
Related Associate degree from an accredited university or college, or equivalent work experience
Related work experience
Excellent verbal and written communication skills
Demonstrated customer service skills
Familiarity with the communities being served, with knowledge and understanding of local needs and resources
One to three years experience in workforce development or related programs preferred
About our Line of Business
Equus Workforce Solutions, formerly ResCare Workforce Services, is the nation’s leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work nationwide by focusing on the development, design, and delivery of demand-driven workforce solutions. Assisting over a million job seekers and thousands of employers annually, Equus Workforce Solutions is the most comprehensive workforce development company in the United States. For more information visithttps://equusworks.com.
Need help finding the right job?
We can recommend jobs specifically for you!
BrightSpring Health Services, and our family of brands, provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact the BrightSpring Disabilities Support Team at 1-833-773-7240 orcontact us (https://www.brightspringhealth.com/application-assistance/) for assistance.
Equal Opportunity Employment Posters (https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm)
Clickhere (https://www.brightspringhealth.com/careers/frequently-asked-questions/) for additional FAQ information.
Position Type Full-Time
Line of Business Equus Workforce Solutions