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Mercy Health (Multiple Locations) Sitter in Saint Louis, Missouri

We're a Little Different Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.At Company , we believe in careers that match the unique gifts of unique individuals - careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine named us in its "Top 100 Places to Work."Overview: Under the supervision of an RN, provides close observation of patients. Assists in the provision of a safe and clean environment. Promotes the therapeutic environment and the efficiency of the nursing team. Provides safe patient transport throughout the facility as directed. Performs duties and responsibilities in a manner consistent with our mission, values, and Company Service Standards. Obtains approriate handoff communication from the RN responsible for the assigned patient to include information regarding the patient's identified care needs, diagnosis, visual, auditory, or language barriers, as well as any special consideration NPO, bed alarms, fall risk, ambulation status, etc.. Positions self in patient room at bedside to maintain constant visual observation of the patient. Never leaves the patient alone or out of sight unless specifically instructed by the RN responsible for the assigned patient. Observant of the patient's activity and behavior and communicates on a regular basis to the responsible RN. Receives direction from the RN regarding what to report, to whom, and how. Assists the responsible RN/PCA to provide the assigned patient general comfort measures, safety, and satisfaction. Maintains patient environment in a safe and orderly manner. Notifies RN of any untoward events, i.e., behavioral changes, violent behavior, etc. Functions cooperatively as a team member. Responds as directed by responsible RN to changing patients'/unit's needs. During a patient or environmental emergency, may serve as a runner or transport patients as directed. Communication:6.1 Utilizes Personal Service communication techniques in all interactions.6.2 Assures timely notification of changes in patient to responsible RN.6.3 Utilizes constructive problem solving techniques to promote change and deal with issues. Follows appropriate communication channel i.e., responsible PCA, RN, charge nurse, or nurse manager for addressing issues, concerns, and problems.6.4 Communicates in a diplomatic and professional manner and collaborates with team members.6.5 Effectively communicates pertinent shift information with the responsible RN with the goal of improving patient care processes and the quality of care that is delivered.6.6 Contributes to staff meeting content as needed.6.7 Performs end of shift hand-off with oncoming sitter and responsible RN/PCA. Co-Worker Engagement:7.1 Participates in a healthy work environment.7.2 Participates in a positive environment that facilitates action through teamwork.7.3 Promotes and engages in shared decision-making. Regulatory/Accreditation:8.1 Supports Ministry, System and Hospital policies and procedures.8.2 Maintains current knowledge of regulatory standards and requirements. Quality/Performance Improvement:9.1 Participates in unit-based, system-wide and ministry-wide performance improvement activities.9.2 Participates in committee activities.9.3 Uses the chain of command to address issues or concerns as needed.9.4 Assists in developing a plan of action to meet unit based performance standards and assists co-workers to meet these standards. Patient Satisfaction:10.1 Accomplishes improvements in patient satisfaction with services received in the hospital; strives to exceed expectations of our customers.10.2 Supports ongoing development of the Personal Service program throughout the ministry. Patient Flow:11.1 Understands the patient flow status of the hospital to meet patient needs.11.2 Holds self and co-workers accountable for accommodating patient flow throughout the hospital.11.3 Safely transports

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