SSM Health Environmental Services Associate Lead in Saint Louis, Missouri
Prepares and distributes work schedules and task assignments for the assigned group. Evaluates requests for time off and schedule changes and approves or declines according to policy. Works with department leadership to ensure staffing levels are adequate to meet needs. Coordinates changes to schedules due to sick calls, leave of absence or other emergent changes in staff availability or work volume. Advises supervisor of any potential policy violations related to attendance or schedules.
Guides and leads co-workers in consistently using established aseptic cleaning protocol. Educates new staff to policies and procedures and re-educates staff when quality concerns are noted.
Identifies and responds to breakdowns in workflow or backlogs of work that could lead to poor customer service. Alerts leadership when immediate action is necessary, suggests alternatives to immediately address the issue and re-prioritize tasks to clear backlogs and respond to rushes.
Assists the supervisor with onboarding of new staff, ensuring mandatory education completion, developing and presenting training and providing input to performance evaluations.
Recommends and implements changes to workflow, work assignments, and team organization to ensure high-quality 24-hour service. Monitors the performance and quality of assigned staff's work to achieve established levels of service and provide timely and regular feedback.
Participates in process improvement, development, implementation, evaluation, and monitoring of new processes. Leads others during the implementation of changes in a positive manner and through modeling expected behaviors and actions.
Works in a constant state of alertness and safe manner.
Performs other duties as assigned.
- One year experience
Constant standing and walking.
Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
Frequent reaching and gripping.
Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
Occasional bending, stooping, climbing, kneeling, squatting, twisting and repetitive foot/leg and hand/arm movements.
Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
Occasional use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
Occasional use of smell to detect/recognize odors.
Rare crawling, sitting and keyboard use/data entry.
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