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CareSTL Health Appointment Scheduler in Saint Louis, Missouri

CareSTL Health is currently seeking a full-time Centralized Appointment Scheduler to effectively manage a high volume of incoming calls from a variety of patients with varying temperaments and concerns, while providing excellent customer service and attention to detail.Essential Functions:Manages a large volume of incoming appointment request calls in a timely and efficient mannerIdentifies appropriate appointment times and dates based on customer need/request and Provider availabilityInterprets scheduling template for ProvidersDe-escalates irate patients and demonstrates empathy addressing patient concernsAdapts to changes on short notice and assists patient or Provider requestsA Successful Candidate:Ability handling high volume of incoming calls to schedule patient appointments while paying close attention to detailKnowledgeable of various computer systemsType at least 30 words per minuteFriendly, empathetic phone presenceWillingness to learnAbility to follow a script, if necessaryQualifications:Education: High School Diploma or GED required.Experience:1-2 years of experience handling a large volume of calls/requests required1-2 years of experience customer service required1-2 years of experience scheduling patient appointments requiredExperience working in a clinical environment preferredOther: Must have reliable transportation.For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.https://mhdchc.aaimtrack.com/jobs/526003-31033.html

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