Phelps County Regional Medical Center Patient Access Representative in Rolla, Missouri
Under the supervision of the Registration Team Leader and the Director of Patient Access, the Registration Team Member initiates the revenue cycle by producing accurate, timely, complete, registration functions which support patient medical record documentation and financial reimbursement.
Education High school diploma or equivalent.
Minimum Work Experience Minumum of one year customer service and/or collection experience.
Certifications / Licenses Not applicable.
Knowledge, Skills and Abilities Computer and telephone experience required. Good customer service skills required. Excellent language skills, telephone etiquette, and time management required. Collection experience preferred. Experience working with Third Party Payers preferred.
Mental / Physical Requirement Ability to concentrate, pay close attention to detail and perform duties under time restrictions. Ability to sit for long periods of time. Must be able to handle and trasport 25 pounds.
Work Environment The standard office conditions with more than average noise. Periodic contact with conditions such as fumes, noise, chemicals, hazards, and/or diseases.