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Job Information

SSM Health Patient Access Representative I in Lake Saint Louis, Missouri

PRIMARY RESPONSIBILITIES

  • Gathers information from patient and enters into appropriate database. Seeks appropriate resources to resolve issues about the type, date or location of prescribed procedures.

  • Schedules patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources. Coordinates and communicates schedules.

  • Assists with coordination of activities related to insurance pre-certification/authorization.

  • Provides counseling to patient, participant or their representative regarding pre-service requirements and instructions.

  • Performs clerical and reception duties associated with patient registration.

  • Identifies process improvement opportunities and participates in improvement plans.

  • Works on special projects as needed.

  • May review the work of others.

  • Performs other duties as assigned.

EDUCATION

  • High school diploma or equivalent

EXPERIENCE

  • One year experience

SSM Health is committed to equal employment opportunity based on race, color, religion, national origin, gender, sexual orientation, gender identity, pregnancy, age, physical or mental disability, veteran status, and all other statuses protected by law.

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