Truman Medical Centers PRN-Patient Access Rep I (Night shift) in Kansas City, Missouri

PRN-Patient Access Rep I (Night shift)

Tracking Code


Job Description

Truman Medical Centers, a two-hospital, 600-bed, not-for-profit healthcare system, is the largest and most comprehensive safety net healthcare provider in Jackson County and Kansas City, Mo. TMC serves as the pri­mary teaching hospital for the University of Missouri-Kansas City Schools of Medicine, Nursing, Dentistry and Pharmacy.

Our Hospital Hill campus is located in the UMKC Health Sciences District: a premier academic health district engaging in cutting-edge biomedical research and entrepreneurship, delivering state-of-the science health care, and educating the next generation of health care professionals. Recognized as a critical area resource for advanced specialized healthcare, TMC is constantly working to deliver the best pos­sible medical care for our patients. Quality, innovation, team­work and attention to detail are at the heart of all we do. TMC’s tagline is: “Better. For Everyone.” It is a simple state­ment, but it has profound significance. It is what we stand for, it is the focus of our work, and it is our promise to our patients.

The Patient Access Representative serves as a front-line representative for Truman Medical Center by interviewing patients and/or other sources to obtain demographic and financial data, accessing patients to clinical and financial systems of the hospital. Communicates health benefit regulations and patient financial obligation to responsible parties. Responsibilities include; verifies financial and insurance information, obtains appropriate pre-certification and authorization for referrals, collects co-pays; completes all admission/registration paperwork; makes bed assignments, transfers and discharges patients; reconciles bed census; makes referrals to appropriate financial resources.

To see what it's like to work at TMC, check out our video below. Come Join Us!!

Required Skills

  1. High school diploma or equivalent required

  2. Experience working in customer service role

  3. Communication skills required to interview patients and families, to gather and exchange information with other hospital staff members, physicians, third party payors and resource persons

  4. Concise written communication skills and keyboarding skills required.


Two years’ experience with patient contact

Experience with patient contact in hospital, business or insurance office

Knowledge of basic medical terminology

Job Location

Kansas City, Missouri, United States

Position Type


Shift Schedule

7:00PM - 7:30AM