Apria Pharmacy Technician III in Kansas City, Missouri
Commensurate with Experience
With over 300 locations across the US, Apria Healthcare’s mission is to improve the quality of life for our 1.8 million patients at home by providing home respiratory services and select medical equipment to help them sleep better, breathe better, heal faster, and thrive longer. Additional information can be found at www.apria.com.
Under the direct oversight of a licensed pharmacist, the Pharm Tech III is APN’s pharmacy technician role for experienced, high performing pharmacy technicians. The incumbent is cross trained in all (or nearly all) of APN pharmacy technician activities. Incumbent, serves as a mentor to employees new to their job role or for those that are underperforming and in need of guidance. In this regard, Incumbent provides one‐on-one training and is a resource to answer questions from less experienced pharmacy technicians.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Collects new documents for clinical and billing documents that will expire before patients’ next refill is due.
Reminds patients refills on their medications and/or supplies are due and process refills as necessary.
Dispenses prescriptions and ship orders to customers.
Processes new starts, new orders and refills requiring intervention to completion meaning that the order is clinically appropriate, reimbursable and past due balance and out‐of‐pocket expense for the current order is collected.
Verifies insurance coverage for orders being processed in work cells.
Contacts current Apria patients to see if they would like APN to provide pharmacy services to them along with the nebulizer Apria provides them.
Subject Matter Expert (SME)
Pharmacy Technician III’s experience and job performance allows incumbent to serve as a subject matter expert for APN projects and as a trainer and mentor for less experienced and underperforming technicians.
Conduct one‐on‐one training sessions as assigned by supervisor
Serve as resource to less experienced technicians to answer questions on procedural matters.
Conduct classroom training sessions for new hires at request of supervisor.
Serve as subject matter expert for APN and Apria corporate directed projects.
Performs other duties as required.
Minimum Required Qualifications
Education and/or Experience
High school diploma or GED
3 or more years of pharmacy or related work experience
Apria Pharmacy Network personnel are expected to participate in appropriate continuing education as may be requested and/or required by their immediate supervisor or the company. In addition, APN personnel are expected to accept personal responsibility for other educational activities to enhance job‐related skills and abilities and attain any and all necessary continue education credits required for job related licenses. All personnel must attend mandatory educational programs.
Certificates, Licenses, Registrations or Professional Designations
Ability to apply for and obtain pharmacy technician license in the state in which the APN pharmacy is located.
SKILLS, KNOWLEDGE AND ABILITIES
Excellent interpersonal skills and well‐developed verbal and written communication skills.
Excellent organizational skills and detail oriented.
Excellent customer service skills.
Ability to work independently, meet deadlines, establish priorities, and be flexible.
Ability to perform accurately and efficiently.
Ability to maintain composure on phone when handling customer calls.
Ability to adapt to frequent changes in workload.
Ability to adjust priorities quickly as circumstances dictate.
Ability to interact appropriately with colleagues and customers for different purposes and in different contexts.
Ability to establish and maintain cooperative working relationships with co‐workers.
Ability to perform a variety of duties, often changing from one task to another of a different nature.
Make appropriate job decisions following standard office policies and past precedents.
Remains calm and uses beneficial verbal / non‐verbal communications.
Focuses on main problem rather than unrelated issues.
Approaches solutions with an open mind.
Gives others a positive feeling when interacting with them.
Works within the Company policies and procedures.
Is able to communicate effectively with other healthcare providers.
Reports to designated work area as scheduled and is available until the end of the shift; honors lunch and break periods.
Completes peer evaluations in a timely manner and provides thorough responses.
Knows and understands safe practices as it relates to the job.
Schedules time off in accordance with company policy.
Informs supervisor if schedule cannot be met 100% of the time.
Reports accidents as soon as they occur in accordance with company policy.
MS Office Level I (Basic) skill set
Intermediate typing/keyboarding/computer skills.
English (reading, writing, verbal)
Basic math and analytical skills.
PREFERRED QUALIFICATIONS (only include Preferred Qualifications if needed)
Certificates, Licenses, Registrations or Professional Designations
CPHT National pharmacy technician certification a plus
While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear. The employee uses computer and telephone equipment. Specific vision requirements of this job include close vision and distance vision. Must be able to travel by plane and automobile (if applicable).
While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.
The physical demands and work environment characteristics described above are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Apria Healthcare is committed to hiring veterans and military spouses.
Comprehensive benefits package offered for eligible employees:
Medical, Dental and Vision
Healthcare Flexible Spending Accounts and Healthcare Savings Accounts
Life, AD&D and Disability Insurance
Paid Time Off, including Vacation, Personal Time, Paid Sick Leave & Paid Holidays
401K Savings Plan (available immediately)
Employee Referral Reward Program
Employee Discount Programs
Company Paid Employee Assistance Plan (available immediately)
We recognize our veterans by offering a company paid day off for Veterans Day
Career Advancement/ Development Opportunities
Compensation is commensurate with experience
Annual compensation is based on a 40 hour week
As an EOE/AA employer, Apria Healthcare is committed to providing all applicants and employees with equal access to employment opportunities, regardless of sex, race, age, color, national origin, disability, pregnancy, religion, genetic information, sexual orientation, transgender status, gender identity, marital status, veteran status, or any other characteristic protected by federal, state, or local law. Apria Healthcare shall abide by the requirements of 41 CFR 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals on the basis of protected veteran status or disability, and require affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified protected veterans and individuals with disabilities. AA/EOE, M/F/Disability and Vet