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Heartland Center for Behavioral Change Associate Substance Use Counselor in Kansas City, Missouri

GENERAL DESCRIPTIONThis is a responsible position delivering substance abuse treatment services to consumers who suffer from substance abuse problems in an outpatient treatment setting.i The work assignment may be at a single location or at multiple treatment sites and involve travel.An employee in this class provides counseling and guidance to assist consumers in their personal recovery process including addressing such clinical issues as overcoming denial, recognizing feelings and behavior, encouraging personal responsibility, and constructively using leisure time.i Duties may include some or all of the following:i Screening, intake, assessment, orientation, treatment planning, facilitating group education or counseling sessions, individual counseling, case management, crisis intervention, referral, reporting and record keeping, and consultation.i All work is in accordance with the requirements of the Missouri Division of Behavioral Health and CARF accreditation, and other applicable contractual agencies.i Work is performed under the general supervision of a program manager or counselor supervisor and reviewed through direct observation, reports and staff conferences.EXAMPLES OF WORKWork may include, but is not limited to, the following examples:Remains alert during working hours; attends work as scheduled, and complies with the attendance policy.In face to face interviews with consumers, conducts intake, orientation, screening, evaluation, and assessment of consumer problems and needs, and develops individualized treatment goals and objectives.Provides culturally sensitive, effective therapeutic services directed at treatment plan goals that include individual and group counseling, case management assistance, and information, and information and education directed at addressing problems related to substance abuse.i Assists consumers experiencing a crisis.iAssesses, monitors, evaluates and records consumer participation, progress, and adjustment against measurable recorded treatment goals in a timely manner.Coordinates the delivery of needed services to consumers with state and local contractors, courts, public agencies, correctional organizations, and social service agencies. Makes appropriate referrals and appointments.Maintains timely, clear, concise and well organized information in the electronic health record of services provided.i Enters into Care Logic, the EHR, and the results of assessments and prepares treatment plans, treatment plan updates, transition plans, discharge summary reports, progress notes, and other consumer related data.Attends multi-disciplinary treatment team meetings and provides information regarding consumer problems, progress and plans.i Attends staff meetings, administrative meetings, and training, as required.Develops and maintains effective professional rapport and therapeutic relationships with consumers, and their family members as appropriate. Receives positive consumer satisfaction reports and positive response from consumers.Develops and maintains professional, cooperative working relationships within the agency, and with state and local contractors, public agencies, and social service organizations.Transports consumers to therapeutic activities, as required, maintains insurance on vehicle, and has an insurable driving record.Dresses in appropriate business attire;i is well groomed and is professional in Appearance.Adheres to established professional ethical and behavioral standards of conduct and continuing professional development.Complies with agency policies and procedures and internal operating procedures of the Program.Complies with all requirements of HIPAA Privacy and Security Act. Complies with regulations pertaining to the confidentiality of consumer protected health information. ii iComplies with Code of Conduct and Corporate Compliance Policy.i Reports violations immediately.Performs other duties as may be assigned.KEY PERFORMANCE INDICATORSProductivity:i Meets requirements