MERS/MO Goodwill Industries Case Manager in Jefferson City, Missouri

MERS Goodwill is looking for Case Manager to join our MWA team. Case Manager will provide a range of services to participants. The position is full-time weekdays, has excellent benefits, require consistent communication with participants to help ensure moving participants towards self-sufficiency. Available to work 40 hours weekly, serving in Cole and surrounding counties.

Please apply to the link provided below.Applying requires completing an application on our company's website

Primary Duties Include:

  • Send required letters and correspondence.

  • Perform Case Management duties such as; conduct timely intake and orientation on all referrals, perform ?real-time? data entry and ensure paper documents are submitted timely, arrange for and process supportive services, collect and process attendance logs, apply sanctions, obtain needed verification, maintain contact with consumers no less than 3 times monthly.

  • Establish and maintain professional/confidential/ethical/helpful relationship with all consumers.

  • Assess consumers for appropriate levels of service (including waivers) and referrals to internal and external services and providers.

  • Place consumers in appropriate activities including community services.

  • Develop and maintain good working relationships with internal and external partners.

  • Develop and maintain knowledge of community resources.

  • Make referrals, advocate, and follow-up.

  • Model workplace-appropriate attire and behaviors. Ability to travel, transport clients, and deliver services in the home.


  • HS/ GED required. Bachelor?s degree and 2+ years experience in serving a diverse population in a social service setting preferred.

  • Requires excellent listening, critical thinking, intervention and problem-solving skills.

  • Valid drivers license, current auto insurance, and independent transportation required.

MERS/ MO Goodwill considers applicants for all positions without regard to race, color, religion, sex, national origin, age, marital or veteran status, the presence of a non-job-related medical condition or disability or any other legally protected status.

Reasonable accommodations may be requested by contacting HR and are provided whenever reasonable to assist the employee's in the performance of job duties.

MERS/ MO Goodwill requires various background, records and drug checks/test upon employment.