Children''s Mercy Hospitals & Clinics Supv, Patient Access in Independence, Missouri
The incumbent is responsible for overseeing all processes within their assigned area. The Admissions Supervisor will fulfill all supervisor functions including staff coaching, interviewing/hiring, staffing for a 24/7 area as appropriate, supporting department goals, effectively communicating and collaborating with leadership as well as staff, and representing leadership to internal and external customers. This position will supervise the daily operations and personnel within their assigned areas, and will assure optimal staff performance takes place.
Associate's Degree or equivalent college hours and 3-5 years' experience required (at least 2 of those years being in a revenue cycle position or leadership role, and the additional 1 year in a position with an emphasis on customer service, business office functions, or call center) OR
High School diploma or equivalent and 5-7 years' experience is required (at least 3 of those years being in a revenue cycle position or leadership role, and the additional 2 years being in a customer service, administrative, or call center role)