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HOSPITAL CORPORATION OF AMERICA Registered Nurse Navigator Care Assure in Independence, Missouri

DESCRIPTION SHIFT: No WeekendsSCHEDULE: Full-time Do you have the career opportunities as a Care Assure Nurse Navigator you want in your current role? We have an exciting opportunity for you to join Centerpoint Medical Center, a facility that is part of the nation's leading provider of healthcare services Company . At CPMC we want to ensure your needs are met. We offer a variety of comprehensive medical, dental, and vision plans along with some unique benefits including: * Tuition Reimbursement/Assistance Programs * Paid Personal Leave * 401k 100% annual match - 3%-9% of pay based on years of service * Identity Theft Protection discounts * Auto, Home, and Life Insurance options * Adoption Assistance * Employee Stock Purchase Program ESPP Our teams are a committed, caring group of colleagues. Do you want to work as a Care Assure Nurse Navigator where your passion for creating positive patient interactions are valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise! ABOUT THIS UNIT: Care Assure is our hospital's commitment to excellence in follow-up care. Care Assure was created to ensure patients receive appropriate care following hospital visits. Clinically trained Nurse Navigators support patients after discharge from the hospital by answering questions and facilitating follow-up appointments. By taking a broad view of patient care, Care Assure helps to improve management of disease during the transition from the hospital back into the community. Follow the link below to find out more about our Care Assure program. Company MIDWEST HEALTH CARE ASSURE PROGRAM RESPONSIBILITIES: * The Care Assure Nurse Navigator is responsible for the programs and resources that support the navigation of high risk patient populations through complex healthcare environments for the optimization of care and outcomes. * Reviews patient case lists generated by technology-enabled data triggers to identify patients that could benefit from intervention. * Communicates with physicians in the hospital and in the community about patients' potential for referral / follow-up treatment. * Provides feedback to leadership in regards to target population in order to enhance care coordination and patient satisfaction. * Schedules follow-up appointments and provide information and reminders to patients and physician offices. * Tracks outcomes of referrals and treatments. * Maintains detailed records to measure effectiveness of program and suggest ways to improve throughout the process. * Works with physicians and program leadership on a daily basis * Engages providers and patients in a program that will improve outcomes and the efficiency of medical care. * Performs position specific job functions at an acceptable level. * Reviews clinical progress of patients and coordinates communications to referring, consulting, and primary care physicians. * Plan, organize and provide direct care to the patient, as appropriate, if called upon to do so. * Facilitates the development of a patient specific teaching plan. * Reviews medications /educates patient as needed, initiate's communication regarding dashboard triggers with care team. * Facilitates ongoing performance improvement activities related to the target population and involving all levels of staff. * Educates patient and families regarding planned procedures, medications and treatments. * Evaluate clinical educational need of staff related to target population and facilitates collaboration with clinical care givers. * Makes appropriate referrals as noted by the physician. * Coordinates information among referring, primary care and consulting physicians and ancillary departments. * Answers patient/family phone calls, fields' questions appropriately. * Participates in creating an environment that implements the mission, vision and values of the organization. * Encourages collegiality and collaboration when integrating pilot servic

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