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Centene Corporation Correspondence Coordinator in Farmington, Missouri

Position Purpose:

To accurately key meta data fields from member/provider correspondence documents into designated software to populate into downstream systems. Within the workflow system, accurately perform triage research on specific assigned document types to move to final team for resolution and send letter correspondence to providers. Review work processes/work flows to determine proper processing procedure. Meet established department production and quality standards.

  • Review all correspondence documents received in keying system and route appropriately.

  • Create appeal logs for assigned documents as needed.

  • Create and send correspondence to providers.

  • Mandatory overtime is required according to business needs.


High school diploma or GED. 1 year of claims processing, medical billing, administrative, customer service, physician's office or other office services experience. Proficient operating a 10-key/alpha keyboard. Microsoft office experience preferred.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

TITLE: Correspondence Coordinator

LOCATION: Farmington, Missouri

REQNUMBER: 1207534

COMPANY: Administrative & Operations support