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SoutheastHEALTH Unit Secretary in Cape Girardeau, Missouri

Unit Secretary

Administrative - Clerical
Cape Girardeau, Missouri

Emergency Department Part-Time



Variable ShiftThis position requires a positive "how can I help" attitude toward all departmental staff, physicians and others with whom interaction occursBegin

  • Assists nursing staff by performing clerical duties of unit

  • Maintains the accuracy of all records and orders

  • Orders and maintains necessary supplies for the unit

  • Completes charts for dismissals/transfers/admits accurately

  • Has working knowledge of EMR and EDIS

  • Ability to present information in a courteous, tactful manner to patients, family, coworkers, and visitors

  • Answers telephone courteously and in a professional manner answers questions appropriately without giving medical advice and transfers questions to appropriate personnel

  • Pages appropriate departments and/or physicians for needed services in the Emergency Department

  • Be aware of special needs of patients including but not limited to occupational medicine and potentially contagious patients by documenting in the EMR appropriately and on ED tracking board

  • Initiate registration process in EMR or utilize appropriate registration process during downtime.

  • Greet patients when entering the Emergency Department provides quick registration and calls for appropriate staff to assist patients

  • Answer call lights and alert appropriate staff

  • Monitors ambulances radio, notifies Charge Nurse, announces their arrival directs them to a room, and alerts appropriate staff

  • Schedules appropriate out patient tests if necessary and updates Centeral Scheduling

  • Pages appropriate personnel for in-house codes

  • Assures accuracy and maintenance of daily patient census log during each shift

  • Assist with data collection for daily operational reports

  • Maintains lockdown of doors, when needed, monitors security cameras, and controls family/visitor access to department

  • Must successfully complete annual skills tests and other educational requirements set by the hospital and the Emergency Services Department

  • Maintains confidentiality in and out of Hospital

  • Performs other duties as assigned


  • High school education or equivalent

  • Formal or on the job training as a secretary

  • Must be able to read, write and speak English