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SoutheastHEALTH Practice Manager in Cape Girardeau, Missouri

Practice Manager

Management Cape Girardeau, Missouri Orthopedic Clinic Full-Time



Day ShiftAccountable and responsible for planning, organizing, directing and coordinating the operations of their assigned physician practices with multiple providers and/or sites. Participates with Medical Group Operations leadership, providers (including physicians and mid-levels) and Southeast HEALTH system leadership in developing and implementing strategic plan for the practice as part of the organization’s objectives to deliver low cost, high quality care close to home. In addition, provides oversight of athletic training services.Begin Always make the patient the focus and recognize their individual needs and life aspirations to personalize our interactions, thus honoring and fulfilling those needs and aspirationsUnderstand the necessity of both clinical quality and experience quality. Thus, embracing the need to always be on-stage and meet the costume guidelines as defined in We BelieveFully engage and listen closely to each patient and family conversation or “story” to increase sensitivity to the patients’ needs and aspirations, as every life story is significantGoes beyond traditional job duties thus lead from my chairOwn my behavior, attitude and actions, conducting myself in such a manner so that my patients, my peers and my leaders can count on me to speak up and do the right thingSeek to protect the culture of SoutheastHEALTH by addressing or removing behaviors, attitudes or actions which are disengaging and not fulfilling our experience standardsApproach everything with a beginner’s mind and have a willingness to be open to difficult ideas, honoring the value of the team to work in concert with others to create a personalized experience for every patientUtilize the symbols and uphold and live the Southeast Hospital Declaration: Believe. Begin. BecomeFTE management that includes; on-boarding, evaluating, coaching, counseling and discharging (when necessary) all employees of practice, including Office Supervisor or Coordinator as applicableManage expenses against budget monthly. Tracks and notes variances monthly in EPSI Accounting Program. Prepares annual budget for practice including provider volume estimates, expense management, and capital improvement requests Monitoring coding, patient charges and provider productivity (wRVUs), monthly against budgetReceives and analyzes reports of charges, accounts receivable management and collections monthly. Notes variances and makes recommendations for change where necessaryInsures completion of appropriate continuing education of providers and staff as neededTracks credentialing of providers including appropriate licensure, certification, and privilegingProvides reports/updates upon requestPrepares necessary requisitions and approves invoices generated due to practice expensesMonitors maintenance of office (building and grounds if applicable) through both internal and external service providers to insure a safe patient care and workplace environmentWorks with providers to insure EHR utilization requirements to achieve applicable meaningful use and/or PQRS requirementsContinually examines practice operations for potential improvement in quality and efficiencyMaintains a LEAN environment with regard to inventory and staffing. Makes recommendations to Medical Group Operations leadership to achieve appropriate solutionsInterfaces and works collaboratively with the Physician Services leadership for SoutheastHEALTHParticipates actively in the recruitment of providers and onboarding of new providers to the practice and SoutheastHEALTH as a wholeWorks collaboratively with Business Development, Marketing, and Medical Group leadership to effectively market providers through the development of applicable data, analysis of data, and implementation of marketing plans and strategiesIn collaboration with providers, plans and maintains schedules for patient care hours including clinic, procedural, outreach, inpatient rounding and on–call responsibilitiesPerforms other duties as assignedBecome

  • Committed to creating a believe, begin and become individualized patient experience as outlined in the declaration

  • Committed to discovering the unique integration of my talents and passions and to do everything possible to develop them for our patients, Southeast and myself

  • Bachelor’s Degree preferred

  • In lieu of Bachelor’s Degree, applicable experience will be considered

  • Certification in basic life support through American Heart Association.

  • Must be trained in First Aid.

  • Must possess excellent communication skills

  • Previous physician practice management preferred

  • Ability to multi-task and manage multiple projects simultaneously

  • Previous experience with provider relations or demonstrated proficiency within 90 days of employment

  • Proficiency with EMR, Excel, Word, and other applicable clinical and productivity applications to be demonstrated within 90 days of employment

  • Ability to think critically and function autonomously