Anthem Behavioral Health/EAP Consultant I - Denver location(Office based) or Remote in United States in Cape Girardeau, Missouri

Behavioral Health/EAP Consultant I - Denver location(Office based) or Remote in United States

Location: United States

Field: Medical

Requisition #: PS9940

Post Date: Jul 17, 2018

Your Talent. Our Vision. At Anthem Blue Cross and Blue Shield , a proud member of the Anthem, Inc. family of companies, it’s a powerful combination, and the foundation upon which we’re creating greater care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care . This is an exceptional opportunity to do innovative work that means more to you and those we serve.

Title: Behavioral Health EAP Consultant I

Location: Denver location(Office Based) or Remote in United States.

Hours: Mountain Time

Behavioral Health EAP Consultant I

Responsible for providing 24/7 Behavioral Health and Employee Assistance services to up to approximately 10 million lives.

Primary duties may include, but are not limited to:

  • Supports Employee Assistance Program (EAP) service department by responding to initial customer contacts and request for services; receives client request, assesses situation, determines appropriate course of action.

  • Provides telephone crisis intervention, assessment, short term problem resolution and referral to appropriate provider(s).

  • Manages Critical Incident Stress Debriefing requests.

  • Assesses members and assists them in accessing behavioral healthcare benefits available under their health plan.

  • Manages shared mailbox that is used by clients and external vendor to forward information that must be reviewed and placed in documentation system.

An Equal Opportunity Employer/Disability/Veteran


Behavioral Health / EAP Consultant I

  • Requires 3-5 years of direct psychiatric and/or substance abuse experience; or any combination of education and experience, which would provide an equivalent background.

  • Current unrestricted license such as (but not limited to) LPC (as allowed by applicable state laws), LCSW, LMSW, or LMHC, LMFT, or RN in applicable state(s) required.

  • Masters degree in related field required.

Anthem, Inc. is ranked as one of America’s Most Admired Companies among health insurers by Fortune magazine, and is a 2017 DiversityInc magazine Top 50 Company for Diversity. To learn more about our company please visit us at . EOE. M/F/D/V.